We aim to deliver your order as quickly as possible. Due to increased online shopping, Orthopaedic Bed orders will typically take between 1-7 business days to be delivered after its been ordered. Please see the section below for time estimates for our Calming Dog Bed range.

Pre-orders of our new Calming Pet Sofa Bed and Calming Pet Bed replacement covers, take between 8-12 business days.

Our calming pet beds are designed with removable covers so that washing is easier, and high levels of hygiene can be maintained. 

We recommend washing the removable outer cover separately from other items on a delicate cold cycle in order to maximise the lifespan of the bed. If required, the inner inserts can be wiped with a damp cloth (but similar to pillow inserts, should not be machine or hand washed)  

Both the outer fur cover and the separate inner plush pillows and filling are 100% polyester. This material has been used deliberately for its durability, softness, and importantly its ability to dry faster than other materials. 

If hanging the items up to air or drip-drying after washing, we highly recommend hanging the items in direct sunlight as polyester can dry in as little as an hour this way. Also, the sun's ultraviolet (UV) light helps avoid (and even kill) mold. 

Do not wring or twist, do not bleach, do not tumble dry, do not iron, and do not dry clean; either the outer cover or the inner pillows.

In the off-chance that your fur-baby doesn't love its new calming dog bed, pet sofa bed or orthopaedic dog bed you can return it to us within 30 days of receiving it. To organise this simply email our support team and we will send you a return label and instructions on where to send your package. Please note, the item must be in resell-able condition. For more details see our returns policy here.

Unlike the more general pet bed companies, we specialise in calming pet beds. Our removable cover, extra inner padding, raised edges, and luxurious soft faux fur are features that are selected to maximise the feeling of calm in your pet and reduce feelings of anxiety. Don't settle for second best.

Please check out our sizing chart on each product page for sizing recommendations. In general the ideal size should be large enough for your pet to circle around in but small enough that they can feel as much of the sides as possible when curled up. 

If you still have further questions feel free to contact us directly and we'd be happy to assist.

In order to minimise our costs, production of our beds takes place in China with our partner supplier. Our company and products are proudly designed and incorporated in Australia. Products are typically stocked at our Sydney warehouse for fast delivery.

Our orthopaedic dog beds are made from 3D egg crate foam that slowly adapts to your pets body structure.

This creates an extra soft surface area which aims to relieve the pressure on joints and tendons.

Unfortunately there is currently a lack of scientific research on the efficacy of calming beds. There is however a growing body of anecdotal evidence to support the calming nature of these beds as a whole (just take a look at our reviews).

We encourage all of our customers to take up our money back guarantee which allows you to genuinely test our beds out to ensure your pup is 100% happy with it. We cover all costs including return postage so you can feel confident giving it a try without being out of pocket. Check out our refund policy for the full details and exclusions.

Both the outer fur cover and the separate inner plush pillows and filling are 100% polyester. This material has been used deliberately for its durability, softness, and importantly its ability to dry faster than other materials.